We provide support via email, tutorials or our contact form, but not phone support. We can only help you with problems regarding products downloaded from ‛Themes4all.com’, not from WordPress in general. Our support hours are long, we reply to all the requests as soon as possible.
For WordPress support please go to http://wordpress.org/support/
Please do not mistake support with customization. We are glad to help you with any problems related to our templates, but we do not introduce big changes such as changing the layout or composition of the template, etc. We can make some little and easy tweaks, but fixing bugs and providing general support is our priority.